Mental Health Patient Portal Software: Increasing Patient Comfort and Reducing Costs

Times are changing in the medical field, and it’s not hard to see why. Modern technology has brought about a myriad of benefits, facilitating higher efficiency, accuracy and convenience for both doctors and patients alike. Through the use of mental health EMR software, for example, psychiatrists are now providing patients with easy access to their health records and tests, online scheduling, and more. New technologies are also helping reduce costs for providers and patients and, more importantly, they are helping to improve care delivery and treatment outcomes.

By using EMR-integrated patient portal software, mental health professionals are able to provide their patients a safe place to answer sensitive questions. Being able to answer personal questions in a non-threatening environment (and knowing that their information is kept confidential and secure) allows patients to really open up. Additionally, filling this information out online before a scheduled appointment reduces waiting time for the patient, while simultaneously giving medical staff extra time to address the patient’s questions and concerns about specific things they may have trouble understanding. It also gives providers the data they need to make accurate diagnoses.

Patient portal solutions, when used together with EMR software for psychiatry or mental health, also allow patients take advantage of convenient features such as online scheduling and bill pay, e-consultations, and easy medication refill requests. In addition to this, psychiatry EMRs can be customized to meet the unique needs of mental health patients by allowing them to list out their health issues before their appointment, on their own time, eliminating unnecessary stress.

Not only do online healthcare portals increase efficiency and patient customization, they also reduce costs for the provider. Some aspects of online portals that cut IT and administrative costs at the benefit of the patient include the ability to:

• Add patient demographics before initial appointment and update them anytime.
• Add and update billing and insurance information.
• Input current medications.
• Enter past medical history and family history.
• Fill out part of the subjective note for the provider.
• Send secure messages to the provider.
• View documents, immunizations, and labs.
• Update and monitor vital signs.
• View care plans.
• Complete intake forms.
• View statements and pay bills online.
• Request appointments without making a phone call.
• Request prescription refills online.
• Access patient education resources.
• Check for authorizations and referrals.

Keeping customer service as the primary focus in medical care, we provide an optimal solution to lowering costs while increasing comfort and convenience. Our psychiatric EMR software is fully certified and HIPAA compliant, ensuring patient information is kept confidential, strictly between the patient and provider.

Call 480-782-1116 to learn more about our leading health IT solutions.