Physical Therapy Patient Portal

Connect with your patients online through a secure, EMR-integrated physical therapy patient portal.

With the healthcare industry’s recent push towards patient-centered care, alongside the EHR Incentive Program encouraging more patient engagement, the need for online physical therapy patient portal software is growing. Additionally, patients are frequently turning to Internet resources to carry out their own medical research, making the case for implementing a specialty-specific online portal strong.

IMS’s online healthcare physical therapy patient portal is a completely integrated solution that helps to ease the relationship between healthcare professionals and patients. Our cohesive online portal allows patients to access their personal health records from anywhere, through any Internet-connected device. Through the physical therapy portal, patients can update personal information and complete health forms before visiting their doctor. This helps to reduce office waiting times whilst patients and staff fill in data, allowing both parties to make better use of their time.

Online Healthcare Physical Therapy Portal Features:

• Secure, password-protected access
• Online patient registration
• Ability to view and request appointments
• Prescription refill request
• Visit summaries & medication history
• Online bill pay
• Physical Therapy patient education resources
• A secure patient messaging system

Healthcare Physical Therapy Patient Portal Benefits:

• Full integration with EMR/PM systems
• Reduces clerical and administrative work
• Increases physical therapy patient engagement and satisfaction
• Eliminates data entry errors
• Improves productivity and office management
• Increases collections
• Streamlines patient-physician communication
• Improves safety and compliance

Patient Intake Forms: With patients entering data prior to entering into the doctor’s office, you can avoid long waiting times at check-in while patients fill out forms and front desk staff enter the data into the EMR. With our online healthcare physical therapy portal, patients are able to take care of their paperwork beforehand. This not only helps to alleviate staff workload but also helps to reduce manual data entry errors as well.

Appointment Requests: Patients value online self-service features that don’t require them to have to make a phone call. Through the online physical therapy portal, patients can use a simplified, quick process of booking appointments at their own convenience. This saves time for the patient and for staff who will receive lesser calls to book appointments.

Medication Refill Requests: Instead of patients calling the office for prescription refills and employees calling the refill into the patient’s pharmacy, requests for medication refills can simply be submitted directly through the online physical therapy portal. Submitting refill requests this way is convenient for patients and allows doctors and staff to reduce administrative tasks.

Referral Requests: In order for insurance companies to cover specialist services, patients often need to collect a referral from their doctor. Our online healthcare physical therapy portal has a referral request feature allowing patients to bypass doctor’s office visits or phone calls by requesting online referral authorizations. If a visit is required, the patient can be contacted for an appointment. Otherwise, doctors can authorize referrals through the physical therapy EMR and send them to patients electronically.

Online Bill Pay: Reduce your staff workload and get paid quickly through our online bill pay feature. Patients are able to view their statements, make payments, and even contact you through the secure messaging system should they have questions about their physical therapy bill.

Patient Portal Chief Complaint Input Screen

With IMS’ EMR-integrated physical therapy patient portal, patients can send data to you directly through your EMR. The patient can enter information about their chief complaint, in addition to what their expectations are for their next appointment from the portal by selecting visit chief complaint field and entering the details.
Benefits

• Streamline the documentation process
• Improve accuracy of EHR data
• Make better use of your time with physical therapy patients

Patient Portal Current Medications Input Screen

IMS’ physical therapy patient portal contains a Current Medications input screen that helps patients to inform you of the medications that they are currently taking. Your patients can add valuable data such as over-the-counter medicines, vitamin supplements, herbal remedies and other medications. Patients can also add comments to the data including reasons for taking medication and the dosage they are currently taking.
Benefits

• Know the medications your physical therapy patients are taking
• Improve accuracy and completeness of EHR data
• Prevent drug-drug and drug-allergy interactions

Patient Portal My Appointments Past & Future

From the My Appointments screen in the physical therapy patient portal, patients can request appointments, and see any upcoming appointments (including doctor’s names and dates and times of appointments). Patients also have options to cancel appointments, in addition to viewing the history of past appointments.
Benefits

• Streamline the physical therapy appointment scheduling process
• Reduce no-shows and last-minute cancellations
• Make better use of staff resources

Patient Portal My Care Plans & Patient Handouts

EMR-integrated physical therapy patient portal software by IMS helps providers to develop a stronger communications with patients. The portal allows doctors to create bespoke care plans for patients and to put together patient education handouts based on specific diagnoses and conditions. Care plans and handouts appear on the physical therapy patient portal to give the patient access to tailored information.
Benefits

• Improve preventive care efforts
• See better treatment outcomes for patients
• Increase patient involvement in their care

Patient Portal My Documents

With the physical therapy patient portal, staff can create custom lists of folders and subfolders to manage documents and data that is stored in patient charts. Documents can then be faxed or emailed to patients directly from the EMR when needed.
Benefits

• Organize documents more efficiently
• Eliminate paper-based processes
• Make it easy for physical therapy patients to find the information they need

Patient Portal My Insurance

Tasks such as scanning patient insurance cards and having staff enter that data into your EMR takes time and can result in data entry errors. From our physical therapy patient portal’s My Insurance screen, physical therapy patients can add new insurance information in their own time and update that data as required.
Benefits

• Ensure your practice gets paid for services rendered
• Eliminate paper-based processes
• Improve office workflow

Patient Portal My Labs

Help to increase patient empowerment by using our physical therapy patient portal software. The portal makes it easy for patients to view their lab results and medical test outcomes online without having to wait until their next appointment or call your office.
Benefits

• Make it easy for physical therapy patients to access test results
• Improve preventive care efforts
• Meet MIPS/MACRA requirements

Patient Portal My Messages

Securely communicate with your patients online via our physical medicine patient portal. From the My Messages screen on our patient portal, physical medicine patients can send private messages to their providers and read messages sent to them. All messaging is secure and HIPAA compliant.
Benefits

• Reduce the number of phone calls from patients
• Improve the patient experience
• Provide better overall patient care

Patient Portal My Prescriptions & Refill Requests

Our physical therapy patient portal helps patients by giving them access to a list of their current prescriptions, information on the way that they should take each medication and also how many refills they have left. For their convenience, patients can send prescription refill requests to their provider via the physical therapy patient portal when their medication is running out.
Benefits

• Streamline prescription management
• Increase physical therapy patient satisfaction
• Improve medication compliance

Patient Portal Oswestry Pain Questionnaire Form

Our physical therapy patient portal contains the feature to allow your patients to complete the Oswestry form. The physical therapy patient portal software calculates a total score and disability index automatically. Allowing patients to complete the Oswestry form in the physical therapy patient portal saves both the assistant and the physical therapist valuable time.
Benefits

• Automatically calculates the disability index
• Allows patients to individually score each line item
• Saves physical therapist and assistant's time

Patient Portal Past Medical History/Family History Input Screen

When new patients register with you, they can log in to IMS’ online physical therapy patient portal in order to enter information about their past medical history and general family history prior to their first appointment. Over time, patients can add to this portion of their record to make sure their information is always up-to-date.
Benefits

• Make the registration process faster for new physical therapy patients
• Ensure your patient records are complete
• Better understand your patient's health

Patient Portal Past Surgical History Input Screen

Using the IMS’ past surgical history input screen on the physical therapy patient portal, patients can enter information about their past medical procedures or surgeries. They can list all the procedures that they’ve previously had, including the dates the procedures occurred.
Benefits

• Ensure patient records are accurate & up-to-date
• Prevent unnecessary duplicate tests
• Better understand your patient's health

Patient Portal Patient Dashboard

The physical therapy patient portal includes a Patient Dashboard which offers a summary of patient information and data stored within the EMR. Physical therapy specialists are able to view this data at a glance, from demographics, to patient issues, and medications.
Benefits

• Provide an overview of important patient information
• Ensure that messages and test results are easily seen
• Improve the patient experience

Patient Portal Patient Information Input Screen

With our physical therapy patient portal, you can allow patients to enter their demographic information online prior to their appointment, instead of filling out paperwork when they arrive at your office. They can also update this data when their address, phone number, email, employer, preferred pharmacy, or other details change.
Benefits

• Reduce data entry errors
• Eliminate paper-based processes
• Improve the physical therapy patient experience

Patient Portal Patient Photos

Patients can upload images directly into the Physical Therapy Patient Portal to document and share their conditions with their physician. Their physical therapy physician can then add annotations and notes directly on the image showing the pain scale, pain radiation, and areas of pain.
Benefits

• Easily see and document areas of pain
• Show physical therapy patient progress over a period of time
• Compare patient progress visually