Connect with your patients online through a secure, EMR-integrated orthopedic patient portal.
With the EHR Incentive Program and a focus towards patient-centered care encouraging patient interaction, the requirement for clinics to have online orthopedic patient portal software is growing. Patients are now looking online for health information, making the case for having a specialty specific online portal strong.
The IMS’ online healthcare orthopedic patient portal is a fully integrated solution that helps to enhance the relationship between healthcare professionals and patients. The online portal allows patients to access personal health records from anywhere, through an Internet-connected device. Through the orthopedic portal, patients are able to update personal information and to fill in health information prior to visiting their doctor. This not only helps to reduce patient waiting times, but it can also help staff to make better use of their time, rather than wasting time on simple administrative tasks.
Online Orthopedic Patient Portal Features:
- Secure, password-protected access
- Online patient registration
- Ability to view and request appointments
- Prescription refill request
- Visit summaries and medication history
- Online bill pay
- Orthopedic patient education resources
- Secure patient messaging system
Healthcare Orthopedic Patient Portal Benefits:
- Full integration with EMR/PM systems
- Reduces clerical and administrative work
- Increases orthopedic patient engagement and satisfaction
- Eliminates data entry errors
- Improves productivity and office management
- Increases collections
- Streamlines patient-physician communication
- Improves safety and compliance
Patient Intake Forms: Avoid long waiting times and queues while patients fill out intake and registration forms at the front desk, and staff enter data into the EMR. With our online orthopedic portal, patients are able to fill in paperwork before coming to the doctor’s office. This not only lightens the workload for staff, but can also help to reduce data entry errors.
Appointment Requests: Patients appreciate online self-service options which have a simple booking system, rather than requiring them to make a phone call. Through our online orthopedic portal, patients can request appointments quickly and at their own convenience. This saves time for the patient and for employees receiving appointment request phone calls.
Medication Refill Requests: Rather than patients having to call in for prescription refills and employees then calling the refill into the patient’s pharmacy, requests for medication refills can be submitted through your practice’s orthopedic patient portal. Submitting refill requests through the orthopedic portal is more convenient for patients and allows doctors and staff to use their time more productively.
Referral Requests: In order for insurance companies to cover specialist services, it is often necessary for patients to obtain a referral from their primary care doctor. Our orthopedic portal contains a referral request feature that allows patients to bypass doctor’s office visits and phone calls by requesting referral authorizations online. If the physician thinks a visit is necessary, the patient can easily be contacted for an appointment. Otherwise, the doctor may authorize the referral through the orthopedic patient portal or EMR and send it to the patient electronically.
Online Bill Pay: Get paid faster and reduce staff workload through our online bill pay feature. Patients can view statements, make payments, and even contact you through the secure messaging system should they have any questions about their orthopedic bill.
Patient Portal Chief Complaint Input Screen
The IMS’ orthopedic patient portal is fully integrated with your clinic’s EMR system. Patients are able to easily use the portal to enter information about their chief complaint, as well as what their expectations are for their next appointment, and the inputted data is then sent directly to the EMR. The patient can select the visit chief complaint field and enter details concerning their complaint at their own convenience from the patient portal.Benefits
- Streamline the documentation process
- Improve accuracy of EMR data
- Make better use of your time with orthopedic patients
Patient Portal Current Medications Input Screen
With IMS’ orthopedic patient portal’s Current Medications input screen, patients can enter information on all the medications that they are currently taking. The information can include over-the-counter medicines, vitamin supplements, herbal products and more. The system also contains a section in which patients can add comments to explain their reasoning for taking that medication and also the dosage that they are taking.Benefits
- Be informed about the medications your orthopedic patients are taking
- Improve accuracy and completeness of EMR data
- Prevent drug-drug and drug-allergy interactions
Patient Portal My Appointments Past & Future
The My Appointments screen in IMS’ orthopedic patient portal provides a facility for patients to request appointments, view upcoming appointments and view information such as doctor’s name and the date and time the appointment is scheduled for. Patients also have the facility to cancel scheduled appointments, and view history of their past appointments.Benefits
- Streamline the orthopedic appointment scheduling process
- Reduce no-shows and last-minute cancellations
- Make better use of staff resources
Patient Portal My Care Plans & Patient Handouts
Our orthopedic healthcare patient portal includes a simple system for you to customize care plans for patients and generate educational handouts based on a specific conditions. Care plans and handouts will appear in the patient’s orthopedic portal which allows them easy access to bespoke information.Benefits
- Improve preventive care efforts
- See better treatment outcomes
- Increase patient involvement in their care
Patient Portal My Documents
Our EMR-integrated orthopedic patient portal helps doctors to create custom lists of folders and subfolders. This helps to organize and manage the various documents stored in patients’ charts. Staff can either fax patients or email patients directly from the EMR system.Benefits
- Organize documents efficiently
- Eliminate paper-based processes
- Make it simple for orthopedic patients to access information
Patient Portal My Insurance
Scanning patient insurance cards takes time, and staff who enter that data into a clinic’s EMR can result in data entry errors. Our orthopedic patient portal’s My Insurance screen helps clinics save time as orthopedic patients can add new insurance information on their own and update that data as it changes.Benefits
- Ensure your practice gets paid for services rendered
- Eliminate paper-based processes
- Improve office workflow
Patient Portal My Labs
We make it easy for patients to view their lab results and medical test outcomes online using our orthopedic patient portal software, allowing patients access to results without having to wait until their next appointment or call your office.Benefits
- Make it easy for orthopedic patients to access test results
- Improve preventive care efforts
- Meet MIPS/MACRA requirements
Patient Portal My Messages
Increase secure communications with your patients online through our orthopedic patient portal. From our patient portal’s My Messages screen, orthopedic patients are able to send secure messages to their providers and view any messages that are sent to them. All messaging is HIPAA compliant.Benefits
- Reduce the number of phone calls from patients
- Improve the patient experience
- Provide better overall patient care
Patient Portal My Prescriptions & Refill Requests
Patients can see a list of their current prescriptions, including information about how they should take each medication and how many refills they have left on our orthopedic patient portal. When their medication is running out, patients can send prescription refill requests directly to their provider via the orthopedic patient portal.Benefits
- Streamline prescription management
- Increase orthopedic patient satisfaction
- Improve medication compliance
Patient Portal Oswestry Pain Questionnaire Form
Your patients can complete the Oswestry form directly from our orthopedic patient portal. By completing calculations and providing a total score and disability index, the orthopedic patient portal software saves you and your medical assistant valuable time.Benefits
- Automatically calculates the disability index
- Allows patients to individually score each line item
- Saves physician and medical assistant’s time
Patient Portal Past Medical History/Family History Input Screen
Our online orthopedic patient portal helps you save time by allowing new patients to enter details on their medical history and general family history at their own convenience. Over time, patients can also update this portion of their record to make sure their information is always up-to-date.Benefits
- Make the registration process faster for new orthopedic patients
- Ensure your patient records are complete
- Better understand your patient's health
Patient Portal Past Surgical History Input Screen
Patients can enter information about past surgeries and medical procedures using the IMS’ past surgical history input screen on the orthopedic patient portal. Patients can also include the date on which the procedure occurred.Benefits
- Ensure patient records are accurate & up-to-date
- Prevent unnecessary duplicate tests
- Better understand your patient's health
Patient Portal Patient Dashboard
The orthopedic patient portal includes a handy Patient Dashboard, which has a summary of all patient information stored within the EMR. Here, orthopedic specialists to quickly view data such as demographics, issues, medications, and more.Benefits
- Provide an overview of important patient information
- Ensure that messages and test results are easily seen
- Improve the patient experience
Patient Portal Patient Information Input Screen
With the orthopedic patient portal, patients can enter their demographic information conveniently online instead of filling out paperwork when they arrive at your office, saving time for both staff and patients. They can also update this data to reflect changes in address, phone number, email, employer, preferred pharmacy, and more.Benefits
- Reduce data entry errors
- Eliminate paper-based processes
- Improve the orthopedic patient experience
Patient Portal Patient Photos
When patients are experiencing any pain, they can upload images that they have taken directly on to the Orthopedic Patient Portal in order to share what is going on with their physician. The orthopedic physician is able to document directly on the image showing the pain scale, pain radiation, and areas of pain.Benefits
- Easily see and document areas of pain
- Show orthopedic patient progress over a period of time
- Compare patient progress visually
