Oncology Patient Portal

Connect with your patients online through a secure, EMR-integrated oncology patient portal.

With the EHR Incentive Program encouraging patient engagement and the industry’s drive toward patient-centered care, the need for oncology patient portal software is growing. Patients are increasingly performing their own medical research and turning to Internet for medical information, making a strong case for implementing a specialty specific online portal.

The IMS’ healthcare oncology patient portal is an integrated online software solution that helps to facilitate the relationship between healthcare professionals and patients. Our online portal allows patients to access their personal health records anywhere, through Internet-connected devices. Through the oncology portal, patients are able to update personal information and complete the required health files before visiting their doctor. This helps staff by having information in advance, rather than having to make patients take the time to fill out forms at the doctor’s office.

Online Healthcare Oncology Patient Portal Features:

• Secure, password-protected access
• Online patient registration
• Ability to view and request appointments
• Prescription refill request
• Visit summaries & medication history
• Online bill pay
• Oncology patient education resources
• Secure patient messaging system

Healthcare Oncology Patient Portal Benefits:

• Full integration with EMR/PM systems
• Reduces clerical and administrative work
• Increases oncology patient engagement and satisfaction
• Eliminates data entry errors
• Improves productivity and office management
• Increases collections
• Streamlines patient-physician communication
• Improves safety and compliance

Patient Intake Forms: Avoid long wait times while patients fill out intake and registration forms at check-in and front desk staff enter the information into an EMR. With our online healthcare oncology portal, patients are able to fill out the paperwork prior to their visit. This lightens staff workload through reducing the manual input of patient forms, and also reduces the likelihood of data entry errors by staff incorrectly inputting the data.

Appointment Requests: Patients prefer having self-service options such as the ability to book appointments online, so that they don’t need to make a phone call. Through our online oncology portal, patients can request appointments at their own convenience. This saves time for the patient and for your employees through having to take phone calls and search for appointment slots.

Medication Refill Requests: Rather than patients having to call your office for prescription refills and employees then having to call the refill into the patient’s pharmacy, requests for medication refills can be submitted through the online oncology portal. Submitting refill requests this way simplifies the medication refill process, reducing time spent on administration tasks for patients and staff.

Referral Requests: In order for insurance companies to cover certain specialist services, it is necessary for patients to obtain a referral from their doctor. Our online oncology patient portal has an inbuilt referral request feature that allows patients to bypass a visit or phone call to the doctor’s office by requesting a referral authorization online. If the doctor feels that a visit is required prior to the referral being granted, the patient can be contacted through the system for an appointment. Otherwise, the doctor can authorize the referral through the oncology patient portal or EMR and send it to the patient electronically.

Online Bill Pay: Get paid quicker and reduce staff workload through our online bill pay feature. Patients can view oncology statements, make payments online, and contact you through the secure messaging system should they have questions about their oncology bill.

Patient Portal Chief Complaint Input Screen

IMS’ oncology patient portal gives patients the facility to enter details about their chief complaint, in addition to what their expectations are for their appointment – and the information will be sent directly to your EMR. The patient can select visit chief complaint field and enter the details concerning their complaint from the portal.
Benefits

• Streamline the documentation process
• Improve accuracy of EMR data
• Make better use of your time with oncology patients

Patient Portal Current Medications Input Screen

The IMS’s Current Medications input screen on the oncology patient portal helps patients to communicate with you by getting them to list the medications that they currently take. The system has the facility for patients to add information on medications including over-the-counter medicines, vitamin supplements, herbal products and more. The system also contains resource in which patients can add comments to explain their reasons for taking the medications that they take and the level of dosage.
Benefits

• Be informed about the medications your oncology patients are taking
• Improve accuracy and completeness of EMR data
• Prevent drug-drug and drug-allergy interactions

Patient Portal My Appointments Past & Future

The oncology patient portal includes a My Appointments screen in which patients can request appointments without having to phone in to the office, as well as view upcoming appointments (including information such as the doctor’s name, as well as the date and time of the visit). Patients can cancel scheduled appointments, in addition to viewing the history of their past office visits.
Benefits

• Streamline the oncology appointment scheduling process
• Reduce no-shows and last-minute cancellations
• Make better use of staff resources

Patient Portal My Care Plans & Patient Handouts

Doctors can create specific care plans for patients within the IMS’ EMR-integrated oncology patient portal. You can also generate diagnosis-specific handouts which educate patients on certain conditions. Care plans and handouts can automatically show up in the oncology patient portal for patients to have quick access to information.
Benefits

• Improve preventive care efforts
• See better treatment outcomes
• Increase patient communications and involvement in their care

Patient Portal My Documents

Creating custom lists of folders and subfolders is simple within the fully integrated oncology patient portal. Information contained within documents stored on patients’ charts can be organized and accessed with ease. Staff are able to email patients directly from the EMR system or print and fax documents.
Benefits

• Organize documents efficiently
• Eliminate paper-based processes
• Make it simple for oncology patients to access information

Patient Portal My Insurance

Scanning patient insurance cards takes up valuable staff time, and having to enter that data into an EMR could result in data entry errors due to staff rushing to complete the process. From our oncology patient portal’s My Insurance screen, oncology patients can add new insurance information on their own and update that data as it changes.
Benefits

• Ensure your practice gets paid for services rendered
• Eliminate paper-based processes
• Improve office workflow

Patient Portal My Labs

Using our advanced oncology patient portal software, we make viewing lab results and medical test outcomes simple for patients. By viewing results online, patients don’t need to wait until their next appointment or call your office.
Benefits

• Make it easy for oncology patients to access test results
• Improve preventive care efforts
• Meet MIPS/MACRA requirements

Patient Portal My Messages

Our oncology patient portal facilitates communications with patients online. From our patient portal’s My Messages screen, oncology patients can send private messages to their providers and view messages sent to them. All messaging is secure and HIPAA compliant.
Benefits

• Reduce the number of phone calls from patients
• Improve the patient experience
• Provide better overall patient care

Patient Portal My Prescriptions & Refill Requests

Our oncology patient portal features a section in which patients can see a list of their current prescriptions, including details on how they should take each medication and how many refills they have left. For convenience, patients are able to send prescription refill requests to their provider via the oncology patient portal when their medication is running out.
Benefits

• Streamline prescription management
• Increase oncology patient satisfaction
• Improve medication compliance

Patient Portal Questionnaire Form

From our oncology patient portal your patients can fill in Questionnaire forms in order to automatically perform required calculations. The oncology patient portal software will provide you with a total score and disability index's. Allowing patients to complete Questionnaire forms in the oncology patient portal saves both the medical assistant and the physician time.
Benefits

• Automatically calculates the total scoring
• Allows patients to individually score each line item
• Saves physician and medical assistant’s time

Patient Portal Past Medical History/Family History Input Screen

By logging into IMS’ online oncology patient portal, new patients can enter details about their past medical history and their general family history before coming along to their first appointment. Over time, when patients have new information to add, they can change this portion of their record to make sure their information is always up-to-date.
Benefits

• Make the registration process faster for new oncology patients
• Ensure your patient records are complete
• Better understand your patient's health

Patient Portal Past Surgical History Input Screen

Our past surgical history input screen on the oncology patient portal, helps facilitate the transfer of information between you and your patients. Your patients can enter information about past surgeries and medical procedures on this screen, including the dates the procedures took place.
Benefits

• Ensure patient records are accurate & up-to-date
• Prevent unnecessary duplicate tests
• Better understand your patient's health

Patient Portal Patient Dashboard

The IMS’ oncology patient portal includes a Patient Dashboard, which offers a comprehensive summary of the patient information that is stored within the EMR. Here, oncology specialists can get an overview of data including demographics, issues, medications, and more.
Benefits

• Provide an overview of important patient information
• Ensure that messages and test results are easily seen
• Improve the patient experience

Patient Portal Patient Information Input Screen

Patients can enter their demographic information conveniently online through our the oncology patient portal, instead of filling out paperwork when they arrive for their appointment. They can also update this data at a time that suits them, to reflect changes in address, phone number, email, employer, preferred pharmacy and more.
Benefits

• Reduce data entry errors
• Eliminate paper-based processes
• Improve the oncology patient experience

Patient Portal Patient Photos

When patients are experiencing any symptoms, they can upload images directly to the Oncology Patient Portal to share their experience with their physician. The oncology physician is able to document directly on the image showing the areas of concern.
Benefits

• Easily see and document areas of concern
• Show oncology patient progress over a period of time
• Compare patient progress visually