Implementing an electronic medical record system is an important step, but it is learning how to use it that really matters. In fact, investing in proper training for doctors and staff will pay off immediately, as an understanding and familiarity of the EMR will help ease the anxiety that comes with implementing a new system. Training can also lead to cost saving benefits for your practice and improvements in quality of care.
Why Training Matters
Healthcare providers who choose to skip the training phase and learn as they go tend to be less productive and not as satisfied with their EMR. Their learning curve is also much lower than for doctors who master the basics before using the software in a live environment. This is due to the fact that learning how to use basic functions gives physicians a strong foundation and allows them to better understand other complex applications and functionalities found within the EMR.
What We Offer
At 1st Providers Choice, our trainers understand our EMR system inside and out – and they have years of experience conducting training sessions in various healthcare settings. Our trainers also understand medical practice workflows and are familiar with the needs of healthcare providers in a variety of medical specialties. We offer:
- Clear timelines and training schedules
- Group and one-on-one sessions
- Web-based training tutorials
- On-site and remote training
- Initial and follow-up training
- Assistance with software customization
- Meaningful Use attestation support
- Custom training agendas for different users
Providers
Our certified trainers will show doctors, nurse practitioners, physician assistants, and other medical providers how to perform functions such as creating a new visit note, documenting a patientencounter, creating a superbill, ordering a lab, and sending anelectronic prescription.
Nurses
Nurses and medical assistants will learn how to use and find information in the patient dashboard, enter vitals, update medications and allergies, send private messages to a provider, and more.
Staff
Office administrators, front desk staff, billing employees and other personnel will learn how to use the scheduling system and internal messaging feature, enter patient demographics and insurance information, add images and scans to a patient’s health record, and more.