Why is Patient Satisfaction Important? According to the Journal of Cutaneous and Aesthetic Surgery, patient satisfaction is an indicator of measuring the quality of healthcare. It affects clinical outcomes, patient retention, and medical malpractice claims.
Telemedicine refers to the collective term for using digital platforms and other telecommunication technologies to provide healthcare remotely. It takes advantage of connecting technologies and digital channels such as wireless or internet video chat, AI chatbots, and streaming media.
